Encyclopaedia Metallum: The Metal Archives

Message board

* FAQ    * Search   * Register   * Login 



Reply to topic
Author Message Previous topic | Next topic
lesions
Metal newbie

Joined: Sun Mar 31, 2013 3:21 pm
Posts: 35
Location: United States
PostPosted: Sun Mar 31, 2013 3:32 pm 
 

I ordered the Drowning The Light / Vampyric Blood split and a patch from them around October last year, but it never arrived.
After a few e-mails sent, they finally messaged me and told me that they were going to ship me out a second order; and it could take a while since it was shipping from AUS to US.
But here it is March of the year later and I never received anything.

Has anyone had problems with this label or is my parcel stuck in customs?

Top
 Profile  
Carpathianchrist
Metal newbie

Joined: Thu Sep 25, 2008 12:34 pm
Posts: 387
Location: United Kingdom
PostPosted: Sun Mar 31, 2013 5:44 pm 
 

I only ordered once and my patch arrived fairly promptly. I doubt any of the problems are label based, but then I can't say for sure. Maybe just customs or rubbish like that.

Top
 Profile  
TheUglySoldier
Metalhead

Joined: Mon May 12, 2008 3:44 am
Posts: 1679
Location: Australia
PostPosted: Thu Apr 04, 2013 2:43 am 
 

I can vouch that the people behind Seance wouldn't intentionally be messing you about, the problem most likely comes down to a customs issue.
_________________
Blacksmith - Heavy Metal/Hard Rock from Sydney

Absolute Power: heavy metal and pop culture news, analysis and commentary

Top
 Profile  
dreadmeat
emere vendere cambire

Joined: Sat Oct 04, 2008 4:50 am
Posts: 5816
Location: Auckland, New Zealand
PostPosted: Sat Apr 13, 2013 12:30 am 
 

The Official Good/Bad Distro Thread is worth a look.
_________________
Feedback centre viewforum.php?f=22

Sell/swap viewtopic.php?p=2040422
Wanted viewtopic.php?p=2343125
Feedback viewtopic.php?p=2470301

Top
 Profile  
lesions
Metal newbie

Joined: Sun Mar 31, 2013 3:21 pm
Posts: 35
Location: United States
PostPosted: Thu Apr 25, 2013 8:12 pm 
 

It's just a bummer, I've counted it a loss at this point.
No blame for the label.

Top
 Profile  
SatanicPotato
Metalhead

Joined: Mon Jan 26, 2009 10:52 pm
Posts: 1621
PostPosted: Fri Apr 26, 2013 5:09 pm 
 

from my experience with them they have been nothing but great

Top
 Profile  
Athanati_Este
Mallcore Kid

Joined: Wed Jul 18, 2012 1:50 pm
Posts: 11
Location: Australia
PostPosted: Sun Apr 28, 2013 10:34 am 
 

I concur with the above. I've never had any problems dealing with them.

Top
 Profile  
lesions
Metal newbie

Joined: Sun Mar 31, 2013 3:21 pm
Posts: 35
Location: United States
PostPosted: Sun Apr 28, 2013 4:29 pm 
 

I guess I was more curious as to whether or not anyone had ever lost a parcel through air mail like this?
In retrospect I feel they did everything in their power to try and compensate me.

Top
 Profile  
dreadmeat
emere vendere cambire

Joined: Sat Oct 04, 2008 4:50 am
Posts: 5816
Location: Auckland, New Zealand
PostPosted: Sun Apr 28, 2013 4:38 pm 
 

Maybe a silly question but have you tried tracking it?
Have you approached your local post office too?
They may only keep undelivered stuff for xxxx days before returning it so it'd pay to check as soon as possible.
They don't ship by surface mail from AUS do they? I'm pretty sure it's just air mail.
_________________
Feedback centre viewforum.php?f=22

Sell/swap viewtopic.php?p=2040422
Wanted viewtopic.php?p=2343125
Feedback viewtopic.php?p=2470301

Top
 Profile  
lesions
Metal newbie

Joined: Sun Mar 31, 2013 3:21 pm
Posts: 35
Location: United States
PostPosted: Sun Apr 28, 2013 4:52 pm 
 

dreadmeat wrote:
Maybe a silly question but have you tried tracking it?
Have you approached your local post office too?
They may only keep undelivered stuff for xxxx days before returning it so it'd pay to check as soon as possible.
They don't ship by surface mail from AUS do they? I'm pretty sure it's just air mail.


I was going through the e-mails we sent a few days ago and I never received a tracking number.
Unfortunately I'm no longer local to the address it was being sent, I moved halfway across the country.
I did a change of address but haven't received anything so far.
And yeah, it is just Air mail.

Top
 Profile  
Display posts from previous:  Sort by  
Reply to topic


Who is online

Users browsing this forum: No registered users and 9 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

 
Jump to:  

Back to the Encyclopaedia Metallum


Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group