Hello, I ordered from Regain records something in the begining of last month, payed, but they did not change order status to "shipped". They are also not responding to emails. I checked the Regain records page on metal archives and it has status "closed".
Anybody knows what happenned to them, and if there is any chance to get my money back (payed via paypal) ?

I believe you should be able to file a dispute on PayPal, if they don't ever respond to your emails.

File the dispute now! before it's to late! takes about a month and then it's invalid.

As for regain, I wouldn't know.

Thanks,I dont have experiences with this. Filed the dispute. It says 45 days, so i have still 20 days. I wonder if they respond.

File the fukking dispute NOW, don't wait! The label is defunct.

Yeah, the demise of Regain has been imminent. It's a shame. Dispute while you can though.

I thought they were one of the big boys? I must look into this further.

They've been slowly dying for quite awhile now.

Now I know why it was so hard for me to track down a copy of Unanimated's latest album from only a few years back. If Regain are closed down, they're certainly not pressing more copies of any of their releases.

They've been having financial problems since 2008 I think. A shame to see them go.

Just posting an update: I escaleted dispute to the claim, they had 10 days to respond, they didnt respond, so paypal is sending me money back. Their online store is still fully functional, so dont buy anything!

the decline began already some time ago when their main acts moved to other labels with their releases