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K1ll3rm4n
Mallcore Kid

Joined: Sun Aug 22, 2010 6:00 pm
Posts: 5
Location: Czech Republic
PostPosted: Thu Nov 01, 2012 12:05 pm 
 

Hello, I ordered from Regain records something in the begining of last month, payed, but they did not change order status to "shipped". They are also not responding to emails. I checked the Regain records page on metal archives and it has status "closed".
Anybody knows what happenned to them, and if there is any chance to get my money back (payed via paypal) ?

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MARSDUDE
Metalhead

Joined: Fri Apr 29, 2005 8:17 pm
Posts: 1741
Location: Canada
PostPosted: Thu Nov 01, 2012 12:11 pm 
 

I believe you should be able to file a dispute on PayPal, if they don't ever respond to your emails.

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693
Metalhead

Joined: Wed Dec 23, 2009 3:55 am
Posts: 628
PostPosted: Thu Nov 01, 2012 12:29 pm 
 

File the dispute now! before it's to late! takes about a month and then it's invalid.

As for regain, I wouldn't know.

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K1ll3rm4n
Mallcore Kid

Joined: Sun Aug 22, 2010 6:00 pm
Posts: 5
Location: Czech Republic
PostPosted: Thu Nov 01, 2012 12:38 pm 
 

Thanks,I dont have experiences with this. Filed the dispute. It says 45 days, so i have still 20 days. I wonder if they respond.


Last edited by K1ll3rm4n on Thu Nov 01, 2012 5:50 pm, edited 1 time in total.
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Werewolf
Metal newbie

Joined: Sat Jul 17, 2004 1:58 pm
Posts: 72
Location: Israel
PostPosted: Thu Nov 01, 2012 4:03 pm 
 

File the fukking dispute NOW, don't wait! The label is defunct.

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CF_Mono
Metalhead

Joined: Thu Jul 08, 2010 5:21 pm
Posts: 1553
PostPosted: Thu Nov 01, 2012 10:59 pm 
 

Yeah, the demise of Regain has been imminent. It's a shame. Dispute while you can though.
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ENKC
Veteran

Joined: Fri Feb 29, 2008 7:28 pm
Posts: 2731
Location: Australia
PostPosted: Thu Nov 01, 2012 11:16 pm 
 

I thought they were one of the big boys? I must look into this further.
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kapala
Metal newbie

Joined: Thu Jan 19, 2012 5:56 pm
Posts: 156
Location: Sweden
PostPosted: Fri Nov 02, 2012 6:32 am 
 

They've been slowly dying for quite awhile now.
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Go ask a Swede by the way. [...] They would probably tell you that the only way to be BM is to wear a mace in your pants.

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Evoken
Metalhead

Joined: Thu May 13, 2004 11:02 am
Posts: 563
Location: United States
PostPosted: Fri Nov 02, 2012 9:31 am 
 

Now I know why it was so hard for me to track down a copy of Unanimated's latest album from only a few years back. If Regain are closed down, they're certainly not pressing more copies of any of their releases.

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DonHoorn
Metal newbie

Joined: Wed Feb 28, 2007 10:31 am
Posts: 176
Location: Netherlands
PostPosted: Fri Nov 02, 2012 10:11 am 
 

They've been having financial problems since 2008 I think. A shame to see them go.
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Bezerko wrote:
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Mtalcore Scene: "Yeah!"
*Metalcore scene rapes death metal*

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K1ll3rm4n
Mallcore Kid

Joined: Sun Aug 22, 2010 6:00 pm
Posts: 5
Location: Czech Republic
PostPosted: Tue Nov 13, 2012 4:08 am 
 

Just posting an update: I escaleted dispute to the claim, they had 10 days to respond, they didnt respond, so paypal is sending me money back. Their online store is still fully functional, so dont buy anything!

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Asti78
Metalhead

Joined: Sun May 11, 2008 5:52 am
Posts: 1356
Location: Germany
PostPosted: Tue Nov 13, 2012 4:53 am 
 

the decline began already some time ago when their main acts moved to other labels with their releases
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